11 C
Sunday, October 13, 2019
Connecting Our Communities

Region of Waterloo Library increase digital literacy through tech coaching sessions


Meet the candidates

By Veronica Reiner & Aneta RebiszewskiFive candidates are vying for your vote in...

Kitchener-Conestoga too close to call

With less than five percentage points separating the Conservatives and Liberals in the riding, Kitchener-Conestoga has become too close...

Organizers aim to put environment at the forefront of election

The federal election underway, environmental groups are looking to make issues such as climate change a central part...

Harold Albrecht back to MP’s duties after suffering a minor stroke

Kitchener-Conestoga MP Harold Albrecht is back to work after recovering from a stroke earlier in the month.Albrecht, 69, was...
Aneta Rebiszewski
Aneta Rebiszewskihttps://observerxtra.com
Aneta is a Reporter/Photographer for The Observer.

The Region of Waterloo Library is offering technology coaching sessions at various branches in the community for those who are looking to learn and understand more about the electronics in their home.

With just one click, the library is giving one-on-one sessions led by computer coach Paula Fewkes, who offers assistance to adults looking for help with computers, tablets or e-readers.

All services are offered to library members at no cost, with the option to customize the 30-minute training sessions.

With many of its resources, from movies to magazines, moving to online platforms, the library sees the need to provide assistance to those people still unsure of how to gain access.

The program started in 2014 in response to requests made by community members who are looking for support in accessing technologies, says Kim Krueger-Kischak, the programs and outreach supervisor at the Region of Waterloo Library.

People sometimes get handed down a phone or a computer but what they struggle with is, “I have this piece of technology to keep in contact with my family, but how do I do that?,” Krueger-Kischak said.

“This is a great way of enabling people to keep in contact with their families and their peers as well because online communication is such an important way of communicating. That sense of connection is really important because in the Waterloo Region we want people to feel like they belong.”

Technology initiatives like this are important to surrounding communities because it helps to raise residents’ digital literacy and close the gap in accessing online information, she noted. Not everyone might have the support they need at home which makes going to the library an easy place to learn.

“Over the years we’ve learned that it’s the one-on-one support that is most effective because you can offer an intro to computers but in that, there are so many varying levels.”

The program allows for people to ask specific questions pertaining to their skill level and understanding rather than being in a group setting, added Krueger-Kischak.

Whether you need help with your iPad or setting up a laptop, the technology sessions are conveniently offered at all 10 branches in the region and will be expanding to its three pop-up locations. Additionally, Fewkes offers private appointments or workshops for those who don’t have the time to make it to the library or for those with busy work schedules.

Sessions are offered all year-long and those looking to sign up can join online through the Region of Waterloo Library, www.rwlibrary.ca.

To encourage thoughtful and respectful conversations, first and last names will appear with each submission to The Observer's online community. Pseudonyms are not permitted.By submitting a comment, you accept that The Observer has the right to reproduce and publish that comment in whole or in part, in any manner The Observer chooses. Please note that The Observer does not endorse the opinions expressed in comments. Comments on this story are moderated according to our submission guidelines. Comments are welcome while open. We reserve the right to close comments at any time.


Program encourages Girls to give it a Go

Whether you’re a girl in need of a new friend or just someone to hear you out, Big Brothers Big Sisters of Waterloo Region (BBBSWR) is offering a seven-week GoGirls mentoring program at the...

In Print. Online. In Pictures. In Depth.

You obviously love community journalism. Thanks for visiting today. If you have a great local story, let us know.

Wellesley council declares a climate emergency

Wellesley has officially recognized that the municipality is facing a climate emergency, a situation that requires bold action to reduce greenhouse gas emissions.

Young Breslau martial artists continue to excel, collect hardware

It’s been another successful run for a pair of Breslau siblings, who crushed two martial arts tournaments in the past month.

Scoring aplenty as Kings post a pair of wins

A pair of convincing wins saw the Elmira Sugar Kings pick up where they left off when a five-game winning streak was snapped...

Music that’s designed to give you a lift

Audiences can expect an authentic atmosphere, soul-stirring ballads, and plenty of interaction with the cast in Drayton Entertainment’s latest offering.Now...

A mixed-bag for Jacks as streak ends

The Wellesley Applejacks suffered their first regulation loss of the season last Friday, bouncing back to post a tie and a win as...
- Advertisement -