-6.9 C
Monday, January 20, 2020
Connecting Our Communities

Family’s at the heart of business


Woolwich proposes 5% tax hike for 2020

Budget talks underway this week, Woolwich council is looking at five per cent hike in property taxes, a...

News Briefs

Woolwich nixes traffic islands Displeased with the troublesome pedestrian islands installed during the Region of Waterloo’s reconstruction of Church Street...

EDSS student wins U.S. baseball scholarship

It’s January and nowhere near Florida, but St. Jacobs’ Blake Jacklin is in a baseball frame of mind....

20-year-old agreement causes a stir

An Elmira environmentalist’s “smoking gun” appears to be shooting blanks. Al Marshall, a long-time critic of cleanup efforts at...


clear sky
-6.9 ° C
-5 °
-9 °
44 %
1 %
-7 °
-5 °
-1 °
1 °
3 °

It’s been 40 years since E&F Sauder Sales and Service Ltd. opened for business on the corner of Herrgott Road and Line 86 in Wallenstein.

What has kept the humble lawn and garden equipment outlet and small engine repair shop going strong for all those years?

“You always listen to the customer and you do the best that you can to provide them with the optimal service that they want,” explained Darrell Sauder, eldest son of business founders Elo and Florence Sauder. “Whether it’s making a machine run because they have a special event and they need it for that weekend, or it’s for a contractor that needs their equipment fixed right away, we need to take care of them or we won’t have them as customers. Those are things that dad has always emphasized; being super friendly with our customers, and that’s my goal as well, to always treat them with respect and courtesy because I always like to be treated that way myself.”

Respect and honesty are constants with the Sauders.

Florence explained why they’ve worked so well together.

“We all respect each other,” she said. “Really, it’s been the best part of the business, being together with family.”

Darrell, who came on board in the early ’80s as a mechanic, echoed her sentiment.

“I’ve been very fortunate to be able to work alongside my parents all of these years,” he said. “I’ve always respected and appreciated their opinions and I’ve learned a lot through that and I’m always very open to their suggestions and ideas realizing that they’ve been very successful all these years and I want it to continue to be that way.”

The mechanic’s blood runs deep in the Sauder family, with Elo picking up the knowledge and skills to repair equipment on his family farm from his father. After working in the field in Elmira in his late teens and early 20s, Elo and Florence decided to take the leap out on their own in the fall of 1975, with a small 1,000-square-foot space where the current store still sits.

At first, Elo was the sole mechanic and salesman in the shop, while Florence took care of the books and the office work. But through hard work, the pair were eventually able to add staff, and some 3,500 square feet to the operation.

The couple also credits Darrell for the business’s success.

“We would never have been as big without Darrell,” Elo said. “We would have kept going, but it wouldn’t have grown like it has.”

Now, a third generation is starting to get involved in the business, as Darrell’s son Jordan is working as a mechanic for a co-op course at school.

“It’s something that I really enjoy, when he’s back there (in the shop) and comes up here and asks for some help, I get to take the time to show him, and also explain to him why (the machine) is doing what it’s doing,” Darrell said. “I’m taking this opportunity to not just show him how it’s done but also to teach him so that he learns for when he’s troubleshooting on his own, he can actually start piecing things together in a way that makes sense. Some of it is theory and some of it is mechanics.”

Reflecting on the 40th anniversary milestone, and the addition of Jordan to the shop, the Sauders are proud of the business they have built.

“It’s nice to know that once we walk away, it will still keep going,” Florence said.

The E&F Sauder Sales and Service Ltd. 40th anniversary open house runs 9 a.m. to 4 p.m. October 3 with free coffee and donuts in the morning and a chicken barbeque at lunch. There will also be wood carving by Luke Andrews, equipment demonstrations and door prizes at the store, 4790 Herrgott Rd. in Wallenstein.

To encourage thoughtful and respectful conversations, first and last names will appear with each submission to The Observer's online community. Pseudonyms are not permitted. By submitting a comment, you accept that The Observer has the right to reproduce and publish that comment in whole or in part, in any manner The Observer chooses. Please note that The Observer does not endorse the opinions expressed in comments. Comments on this story are moderated according to our submission guidelines. Comments are welcome while open. We reserve the right to close comments at any time.


The new face of health promotion

There’s a new face around the Woolwich Community Health Centre. Gebre Berlihun has taken on the role of public health promoter after the retirement of 25-year employee Joy Finney in October.

In Print. Online. In Pictures. In Depth.

You obviously love community journalism. Thanks for visiting today. If you have a great local story, let us know.

EDCL donates $1,000 as thank-you to Floradale firefighters

Thanking the Woolwich Fire Department, Elmira District Community Living this week donated $1,000 to the Floradale station. Firefighters from Floradale...

Applejacks extend winning streak to three

The new year continues to be good to the Wellesley Applejacks, who picked up a pair of wins over the weekend to make...

Choir to bring the sounds of Africa to Elmira

An Elmira church will play host to a lively performance by an internationally-acclaimed children’s choir from Uganda, Africa. The Watoto...

New app a one-stop shop for region’s waste program

Not sure when your garbage will be picked up? What’s currently allowed in the recycling bin? There’s an app for that.

Kings win two more to keep streak alive

The Elmira Sugar Kings extended their 2020 winning streak and their hold on the conference standings with a pair of wins over the weekend.
- Advertisement -