For nearly 25 years, the certified health professionals at SOS Physiotherapy have provided interactive, customizable and comprehensive care for patients at their Kitchener and Waterloo clinics.Now, they are bringing their services to Woolwich Township with the opening of a new facility on Wyatt Street in downtown Elmira.
“We realized that we’ve got a model that works and we want to try to use that to help other people in another community and we’re going to start in Elmira because we feel like it’s a great place to be,” co-owner Jonathon Clay explained. “We like to think of ourselves as offering a unique style of physiotherapy services, because we can do manual therapy, but also manipulation, which is sometimes a bit unique for a physiotherapist because not all of them can do it.”
Along with traditional techniques like developing and implementing personalized exercise plans for patients, manual therapies, manipulation, mobilization and myofascial release, custom upper extremity splinting and high-level core strengthening strategies, SOS also offers electrotherapy, acupuncture (anatomical and intramuscular), registered massage therapists and pedorthic services.
“That’s the best thing that we have found here,” Clay explained. “Everything might not be for everyone. But if you can tailor specific services, whether it is under the physiotherapy umbrella or some of the other areas, that’s what is going to help the patient get better.”
The business was launched in 1991 on Belmont Avenue in Kitchener and later added a clinic at the University of Waterloo campus in 1995.
Clay took over the clinics along with partners Andrew Unrau Woelk, David Slover and Brain Galstaldi in 2007. With a staff of some 20 health care professionals across a range of disciplines, SOS prides itself on maintaining “a friendly, relaxed atmosphere while delivering consistent, innovative, professional treatment.”
With an open style layout – complemented with numerous private offices and exercise spaces – the SOS clinics are designed to provide a comfortable experience for patients. And with a combined 70 years of experience in the field between the business owners, patients will be in good hands.
“We really enjoy the human interaction,” Woelk said. “Someone is coming to you with a problem that often puts them out of function, and we’re able to help them bring back that function that they had lost. … It’s neat to put those smiles on their faces and to see those positive changes.”
“I don’t think we could ever imagine doing any sort of desk work where there wasn’t that kind of interaction with people,” he said. “And being able to make a positive change for people is so important.”
The Elmira location at 3 Wyatt St. opens April 13, with an open house event featuring a barbeque and door prizes to follow later in the month.